UBling Help & Support
UBling — Be your shining self.
We believe real companionship is not being online at every moment, but seeing a person fully. Through the smart ring and the UMind psychological model, UBling keeps you company across two dimensions — body and mind: the ring senses how your body truly is, and the psychological AI makes sense of how your mood shifts, carrying conversation and emotional support. Following a closed loop of sensing, insight, response and reflection, it builds up a record of your own growth while guarding your data privacy. Technology in the service of people: embrace your whole self, with warm, round-the-clock company that keeps growing with you.
This product and its related services are offered only to adults aged 18 and over. If you are under 18, please do not register for or use this product or its services.
FAQ
How do I pair a UBling ring?
Open the Devices tab, tap the + in the top right, and hold the ring near your phone as prompted to pair automatically. Keep Bluetooth on afterwards so data keeps syncing.
How long does the battery last?
About 5-7 days with normal use. Charging once a week at a fixed time works well.
What if heart rate readings look off?
Check that the ring is worn correctly, at the base of the finger with the inner optical window against the skin. Wipe off sweat after exercise before measuring. If readings stay off, e-mail us.
Can several people share one ring?
Not recommended. Health data is tied to an individual profile, so sharing mixes up history and misleads the algorithms.
Is my data uploaded to the cloud? How is privacy handled?
Health data from your ring is kept on your phone and synced to the UBling cloud over an encrypted connection, so it can be restored on a new phone and used for health insights. We never sell or share personal health data. See the Privacy Policy for details.
Contact us
Email support
Write to ubling@enn.cn and include what happened and when.
We will get back to you as soon as we can.